Question 1

Is it possible to customize I-TILT according to the structure?

Accepted Answer

Yes, I-TILT can be customized to suit your specific needs and preferences. Our product is designed with flexibility in mind, allowing for various customization options to cater to different requirements. Whether it's edge extension or external platform our team is dedicated to working with you to create a tailored solution that aligns perfectly with your unique vision and objectives.

Question 2

Do you provide installation services?

Accepted Answer

Yes, we not only supply high-quality equipment but also provide professional installation services to ensure a seamless setup. Our team of experts will be on-site to handle the installation, ensuring a smooth and efficient process. They are well-trained in installing the assets with precision and adherence to safety protocols. Their expertise guarantees that the assets are set up correctly, maximizing their performance and longevity.

Question 3

Do you provide support solutions to run the product?

Accepted Answer

Certainly! We provide comprehensive support solutions to effectively run your product. Our turnkey solution encompasses a range of services, starting from consultancy and design to the actual build-up and operation of the I-TILT site.
Additionally, we also offer support in developing essential systems for your attraction, such as welcome center facilities, efficient booking systems, and user-friendly ticketing systems. With our expertise and experience, we ensure that all aspects of your attraction's operations are optimized for seamless and successful functioning.

Question 4

Do you provide training for staff to operate and maintain the installed assets effectively?

Accepted Answer

Yes, absolutely! As part of our comprehensive service, we provide training for onsite staff to operate and maintain the installed assets effectively. We understand the significance of having a well-trained team to ensure the seamless functioning and longevity of the assets.

Question 5

Do you provide product maintenance?

Accepted Answer

Our team is equipped to handle all aspects of product maintenance to ensure that your equipment operates at peak performance and remains in optimal condition. Regular maintenance checks, repairs, and updates are part of our commitment to providing a hassle-free and reliable experience with our products.

Question 6

What is the duration of the I-TILT experience?

Accepted Answer

I-TILT experience typically spans up to 3 minutes, allowing to accommodate approximately 20 customers per hour and up to 160 customers during an 8-hour workday.

Question 7

How to place an order?

Accepted Answer

To place an order, please provide your contact details, and our dedicated sales agent will promptly connect with you to assist you with the ordering process. Whether you have specific product inquiries or need guidance on selecting the right solutions for your needs, our sales team is here to provide the necessary support and ensure a seamless ordering experience.

FAQ